Privacy Policy
Last updated: April 2026
MellowMeta LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit mellowmeta.xyz or engage our services.
Information We Collect
Information you provide directly:
- Contact form submissions (name, email address, message)
- Service inquiry details submitted through our website
- Client information provided during onboarding (name, email, phone, website URL)
- Payment information — processed securely through Wave. We do not store payment card data.
Information collected automatically:
- Website usage data collected via Jetpack Analytics (pages visited, general traffic data)
- Cookie data collected via CookieYes for privacy compliance
- IP address and browser/device type through standard server logs
How We Use Your Information
- To respond to inquiries and provide requested services
- To send invoices, project updates, and service communications
- To improve our website and service offerings
- To comply with legal obligations
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We use the following third-party services that may collect or process data:
- Jetpack (Automattic) — website analytics
- CookieYes — cookie consent management
- Google (Analytics, Search Console) — website performance and search data
- Wave — invoicing and payment processing
Each of these services operates under its own privacy policy. We encourage you to review them directly.
Cookies
We use cookies to enhance your browsing experience and comply with applicable privacy laws. You can manage your cookie preferences through the cookie consent banner on our website. Essential cookies required for the site to function properly cannot be disabled.
Data Retention
We retain client information for as long as necessary to provide services and comply with legal obligations. Contact form submissions are retained for a reasonable period to respond to inquiries. You may request deletion of your personal data at any time.
Data Security
We implement reasonable technical and organizational measures to protect your personal information, including SSL encryption (HTTPS), security plugins, and access controls. No method of transmission over the internet is 100% secure — we cannot guarantee absolute security.
Your Rights
You may have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us at business@mellowmeta.xyz. We will respond within a reasonable timeframe.
Children's Privacy
Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact Us
Questions or privacy requests? Email us at business@mellowmeta.xyz or visit mellowmeta.xyz.